The project idea came from various problems that experienced in last-mile delivery system.
The main problem experienced in last-mile delivery is the absence of the customer at the target location. In addition to this, various last-mile delivery problems such as:
• incorrect customer delivery information
• payment problems
• non-existing addresses
• multiple tenants at an address (company locations)
• delivery to the incorrect customer
By integrating smart parcels lockers to the last-mile postal services, solutions to all of these problems are provided to customers. In addition to this, because of re-delivery prevention, energy efficiency of postal delivery processes is increased.
The recipients can reach their parcels 24/7 without needing to wait at their address.
The recipients have a chance to receive their parcels quickly and safely.